Data quality: the most common problem in Business Intelligence deployments
According to The BI Survey 9, published this week by BARC
LONDON, 8th September 2010
A major new independent report based on detailed feedback from 2665 respondents - by far the world’s largest survey of its kind - reveals that data quality has now overtaken poor query performance as the most-reported problem encountered in business intelligence (BI) deployments.
“Query performance has been the most commonly cited problem in The BI Survey for the last three years,” explained Melanie Mack, BARC’s Head of Research. “But while vendors have routinely blamed poor data quality for implementations that faltered in the past, for the first time we are seeing end-users agree on this key issue.”
“18% of respondents cited data quality as a problem, while 16% reported poor query performance,” continued Mack. “Query performance remains an important concern, but some products are getting closer to meeting their customers’ expectations. For instance, QlikView received the fewest complaints about slow queries. And when data volumes were taken into account, MicroStrategy emerged as the fastest performing product.“
"We have also found clear evidence that more organizations are now implementing open source BI solutions,” said Barney Finucane, lead author of The BI Survey 9. “Over 100 detailed survey responses from users of open source products were submitted, a 300% increase on last year. Furthermore, the open source vendors showed the fastest improving win rate in competes.”
“But whether the open source vendors have a sustainable business model is debatable,” continued Finucane. “Yes they are winning more deals, but they also had among the lowest average combined licensing and implementation fees reported.
”These findings, and many more, are published in The BI Survey 9, the most in-depth vendor-independent report available on the current state of the BI market.
It also features comparisons between 23 BI products from vendors including IBM, Microsoft (MSFT), Oracle (ORCL) and SAP, providing invaluable market research information to end-users, consultants and vendors alike.